For occupational health providers

One platform to run your entire clinic

Bookings, medicals, employer reports and billing — handled.And AI that answers your phones, day and night.

Good morning, Harbour Health

Perth · 3 sites · Friday

SLA on target

Medicals today

18

Results sent

2.1 days avg

Forms complete

96%

08:15

Pre-employment medical

Iron Ridge Operations

Confirmed
09:00

Audiometry + Spirometry

Northern Gas Hub

Forms in
10:30

Silica health monitoring

Basin Construction

Assessing

Three jobs. Done properly.

Run your clinic

Every medical, from booking to invoice — in one calm system.

Serve your clients

Employers get their own portal — results, reports and live SLAs.

Never miss a call

AI answers your phones 24/7 and books real appointments.

Request to result to invoice.
No spreadsheets between.

Bookings & scheduling

Every visit, doctor, room and site — with next-available search and urgent mobilisation when a client needs someone seen today.

Clinical forms, your way

Build the forms your clinic runs and tailor them per client. What the candidate enters pre-fills the doctor's assessment.

Clinical flags

Risks surface to the assessing doctor as answers come in — nothing waits to be noticed in a chart.

Reports & certificates

Employer-ready documents and client reports, generated from your templates in Word, PDF or Excel.

Billing that reconciles

Charge codes and cost centres flow into invoices, synced two-way with Xero.

Reminders that land

SMS and email that keep candidates arriving on time — every message logged.

Your front desk, on every channel

AI voice agents on your phones and website — booking real appointments, verified by identity, with a human one step away.

Answers every call, 24/7

Inbound AI voice agents qualify callers, answer FAQs and book real appointments against live availability — with slot-holds so nothing double-books.

Voice on the web too

The same agent runs in your candidate portal as browser voice, plus web chat — one brain across phone, web and chat.

Verified before it speaks

Identity verification gates any booking or result enquiry. Consent, quiet hours, opt-outs and kill switches are policy, not afterthoughts.

Humans one step away

Live transfer routes complex calls to your team with full context. Outbound campaigns follow per-tenant engagement policies.

inbound · 00:42identity verified
Good morning, you've reached Harbour Occupational Health. How can I help?
I need to book a pre-employment medical for a new starter next week.
Of course. I have Tuesday 8:15am or Wednesday 1:30pm at the Perth clinic — which suits?
Tuesday works.
Booked. I've held the slot and sent the intake forms by SMS. Anything else?
→ booking created · intake forms sent · visible on clinic board

05 Enterprise-grade

Built to pass procurement

Security review, IT due diligence, compliance audit — ClinicMira is engineered for the questions enterprise clients ask before they sign.

Read our security posture

Enterprise SSO

Microsoft Entra ID single sign-on with automatic provisioning, plus role-templated fine-grained permissions.

Audit everything

Immutable trails on bookings, candidates, documents, forms, billing and notifications — built for regulated work.

Integration API

OAuth 2.0 external API with scoped tokens — bookings in, status callbacks out. MuleSoft-proven at enterprise scale.

Multi-entity by design

Tenants, client businesses, shared cost centres and multi-business users — model your real org structure.

Access control that holds

Document-level permissions, internal-only records, OTP candidate sessions and per-role portal visibility.

KPI & SLA reporting

Per-client KPI targets on turnaround metrics with inheritance and overrides — meeting/missing at a glance.

We stopped losing bookings the day the AI agent went live. Every call gets answered, every medical lands on the board with the forms already sent.

Operations Manager

Multi-site occupational health provider, Western Australia

FAQ

Frequently asked questions

The questions occupational health providers ask before switching — and the straight answers.

ClinicMira is purpose-built for occupational health providers — clinics running pre-employment medicals, fitness-for-work assessments, health surveillance programs and screening services for employers in mining, resources, construction, transport and other high-risk sectors. If your clients are companies rather than individual patients, ClinicMira models your world: employers, cost centres, service packages, SLAs and employer-facing reporting are first-class concepts, not workarounds.

See it running on your workflows

A working demo built around your services, your clients and a live AI agent on a real phone number — with a security pack ready for procurement.

Australian-based implementation team · Migration included · Enterprise SSO & audit trails

ClinicMira — The Occupational Health Operations Platform